Orangutan Appeal (Complete)

Orangutan
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Discord Name: Orangutan#9393

Re: Orangutan Appeal

Post by Orangutan » Mon Jan 14, 2019 5:19 pm

Is there any way to reunlock the achievment? I unlocked the achievment legitimately a few hours before, but when I was asked to relock all the achievments, that was also locked (I first learnt about 100pals from the Dev greet event and joined as that was taking part).

Orangutan
Posts: 12
Joined: Mon Dec 03, 2018 7:50 pm
Steam Profile: https://steamcommunity.com/id/Orangutan_Gaming
Discord Name: Orangutan#9393

Re: Orangutan Appeal

Post by Orangutan » Mon Jan 14, 2019 6:51 pm

Is there any way to reunlock the achievment? I unlocked the achievment legitimately a few hours before, but when I was asked to relock all the achievments, that was also locked (I first learnt about 100pals from the Dev greet event and joined as that was taking part).

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Hikikomori
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Re: Orangutan Appeal

Post by Hikikomori » Wed Jan 16, 2019 6:32 am

ah I apologize, it seems this is in error. Your astats shows your achievement as 2016, while your steam shows correctly, our event date of 2018.

You do not need to relock it, as you had already done before.

It would be best for you to respond to your astats appeal that the date astats gives for that achievement is wrong and that they should check your steam community achievement page for it to confirm the date.

https://steamcommunity.com/id/Orangutan ... /GarrysMod

I've tried to update your astats page for it, and it seems to be bugged and not wanting to show the proper timestamp.

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Hikikomori
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Re: Orangutan Appeal

Post by Hikikomori » Fri Jan 25, 2019 6:49 am

Hi Orangutan, I'm seeing some odd timestamps reappearing in your CSGO can you tell me what happened there?
https://steamcommunity.com/id/Orangutan ... stats/CSGO

Orangutan
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Re: Orangutan Appeal

Post by Orangutan » Fri Jan 25, 2019 7:11 am

I recently reinstalled CSGO and when I launched it after the update, some of my achievements were reunlocked. Not sure why they didn’t unlock when I launched it before when I locked all of them, possibly a change in how they are unlocked?

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Hikikomori
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Re: Orangutan Appeal

Post by Hikikomori » Sun Feb 10, 2019 2:33 pm

Hi Orangatun, it looks like your statistics tab in the steam api still shows data there. This can correlate to how achievements unlock, for example still having data recorded as having 100 wins in a map, might still trigger the 100 wins on a map achievement when restarting the game.

When you relock achievements please check the statistics tab as well and try to zero out. 0 all statistics. to start fresh. This ability should be available under SAR if I recall, if not , I'd hate to recommend it but the ability is also available in SAM.

If you have any questions or concerns please respond to this thread at any time.

Orangutan
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Discord Name: Orangutan#9393

Re: Orangutan Appeal

Post by Orangutan » Sun Feb 10, 2019 2:40 pm

Hi,
Does it make a difference if all my statistics and therefore the achievements are legitimate?

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Hikikomori
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Re: Orangutan Appeal

Post by Hikikomori » Sun Feb 10, 2019 2:50 pm

well unfortunately statistics can be manipulated and as we've had to go through relocking multiple times, keeping track of that history is something that is not available at tracking sites. It is better to have a clean slate to move forward.

Orangutan
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Discord Name: Orangutan#9393

Re: Orangutan Appeal

Post by Orangutan » Sun Feb 10, 2019 3:08 pm

My statistics should be reset now

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Hikikomori
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Re: Orangutan Appeal

Post by Hikikomori » Sun Feb 10, 2019 3:11 pm

You should still need to reset the achievements again one more time as well because the repopped the previous time. Then it should be fixed and shouldn't pop when you restart the game.

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