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by Fabio
Tue Jul 23, 2019 9:00 pm
Forum: Appeals
Topic: radiokid appeal
Replies: 2
Views: 8

Re: radiokid appeal

Hey radiokid, thanks for creating an appeal about this. Luckily, it should be a rather simple and quick fix for you. Once you have relocked the achievements with SAR, reopen the game to check for any that automatically unlock. You will probably need to either delete or reset the save data for crush ...
by Fabio
Tue Jul 23, 2019 8:51 pm
Forum: Appeals
Topic: Ferry Appeal
Replies: 1
Views: 11

Re: Ferry Appeal

Hey Ferry, thanks for creating an appeal. This is a pretty common problem that happens with tf2. There are a considerable amount of achievements that unlock together from the achievement server, and i can see which ones they were. Relocking the cheated ones individually may take you some time, but y...
by Fabio
Fri Jul 19, 2019 4:51 pm
Forum: Completed Appeals
Topic: Razor Appeal (Complete)
Replies: 29
Views: 674

Re: Razor Appeal

Thanks for relocking 12ibt6 properly. Right now, it would be much preferred that you do not play it again or open it because of what has happened each time so far. If you decide to play it again, let one of us know so if a problem pops up, we'll know to get it fixed and actually have you not play it...
by Fabio
Thu Jul 18, 2019 6:33 pm
Forum: Completed Appeals
Topic: Gagemeister10 Appeal (Complete)
Replies: 6
Views: 270

Re: Gagemeister10 Appeal

Thanks for your patience with this process, everything looks good now and i've updated your trackers to show that these games have been relocked. I'll go ahead and mark this as complete!
by Fabio
Wed Jul 17, 2019 7:15 pm
Forum: Completed Appeals
Topic: n0iRRR Appeal (Complete)
Replies: 4
Views: 61

Re: n0iRRR Appeal

I'll go ahead and mark this as complete and get you verified in the server, thanks for your patience with the process. If there is anything the pops up in the future that is an issue for you, feel free to let one of us know and we'll see what we can do to help!
by Fabio
Wed Jul 17, 2019 7:08 pm
Forum: Completed Appeals
Topic: n0iRRR Appeal (Complete)
Replies: 4
Views: 61

Re: n0iRRR Appeal

It appears i am mistaken with what i told you regarding cc and bb, so my apologies. I'll make a note of it so i don't say the same in the future.
You can leave the games as they currently are, they just will not count for points on the leaderboards, which is fine if you don't care about that.
by Fabio
Thu Jul 11, 2019 5:34 pm
Forum: Completed Appeals
Topic: Razor Appeal (Complete)
Replies: 29
Views: 674

Re: Razor Appeal

We cannot approve your achievements in this case, because of errors in relocking them. Please follow these orders step by step if you would like to fix the game and have the achievements count. 1. Lock ALL achievements and set ALL stats to zero in 12 is better than 6 2. Update ALL trackers before la...
by Fabio
Thu Jul 11, 2019 5:20 pm
Forum: Completed Appeals
Topic: Razor Appeal (Complete)
Replies: 29
Views: 674

Re: Razor Appeal

With 12 is better than 6 being good now, i'll let the tracker devs know so it can be revalidated. In the future, please refrain from messing with SAM/SAR before asking a staff member about it as it can cause some issues with your account. Taking a closer look, there are still some achievements show...
by Fabio
Thu Jul 11, 2019 4:59 pm
Forum: Completed Appeals
Topic: Razor Appeal (Complete)
Replies: 29
Views: 674

Re: Razor Appeal

With 12 is better than 6 being good now, i'll let the tracker devs know so it can be revalidated. In the future, please refrain from messing with SAM/SAR before asking a staff member about it as it can cause some issues with your account.
by Fabio
Thu Jul 11, 2019 3:45 pm
Forum: Completed Appeals
Topic: Razor Appeal (Complete)
Replies: 29
Views: 674

Re: Razor Appeal

As far as i know, there is no proper way to relock these games for you. Nothing we tried actually worked, which resulted in us having to report those games as invalidated to your trackers. These 3 games cannot be fixed for you, sadly. We also do not provide any support for AStats anymore due to reas...